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America’s Preferred Home Warranty (APHW) Review 2024
America’s Preferred Home Warranty (APHW) offers standard and premium upgrade plans tailored for homeowners. We've prepared this extensive America’s Preferred Home Warranty review for your convenience. This review holds a detailed breakdown of the costs, coverage scope, limits, and more!
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Plans costs
$58.82 - $63.48
Service fee
$50 & $100
24 Years in
Business
30 days Waiting
Periods
Established in 1999, America’s Preferred Home Warranty offers home warranty services in over 49 US states. The company has generally received positive reviews across various platforms, making it one of the most trustworthy options in the industry.
This review will help the homeowners by giving them the following details:
- APHW Coverage, plans, exclusions, and prices
- Guide for the claim process
- Genuine APHW reviews submitted by customers
Why America’s Preferred Home Warranty (APHW)?
APHW has been in the business for over 20 years
The company offers homeowners the freedom to choose service contractors of their choice
APHW service fee is as low as $50
The company offers roof and extended pipe leak coverage
HomeWarrantyReviews.com
4/5 (925)
Trustpilot
1.4/5 (42)
4/5 (4959)
Explore Verified Consumer Reviews for America’s Preferred Home Warranty (APHW)
My heating didn\'t work in this very cold winter. I called APHW. The ladies in the customer service and the claims department were very patient and helpful. They gave me very a detailed instruction to get a contractor and how to finish the claim. The reimbursement didn\'t show the $100 deductible. I paid a little more than $100 deductible. I had another claim for the over range microwave oven claim. But unfortunately I could not find a contractor to finish this claim. APHW has no its own contractor for this small appliance.
APHW has been so helpful! Every time I have a question, I am able to call in with hardly any wait time, or email support and get a response within the day, at the latest the next day. They’ve been so helpful and willing to answer any questions I have.
I spoke with ****** today to start a claim and she was great! She explained everything. She was thorough and fast. The claims & reimbursement process I’m not too happy with, but other than that a great company.
I want to tell you about one of your service representative named ******-like ***** ******* ?. I have spend weeks trying to untangle two separate claims. Each and every other person I spoke with were clueless to finishing these claims so I could be reimbursed, until I had the opportunity to speak with ******. She listened to my concerns, and took the time to sort these out. She was the first person who took time with me to bring this to a conclusion so I am able to receive my reimbursement. Her personality was so pleasant, and so willing to help. You should be delighted to employ this young lady. She is a wonderful example of what all your service representative should be. Big Thank You again ******-like ******* *******?
These guys are great. We had 4 claims over the year of coverage. They did what they said. Paid on time without dispute. Courteous. A class act. We are impressed!
We\'ve had two claims filled with APHW and both times everything was smooth. The customer service was great and the process was fast. They even allow you to pick your own contractor and as long as the contractor has all proper paperwork, they will pay them directly over the phone.
Pros & cons
Pros
- Offers various deductible and payment options
- Gives a choice to pick your licensed contractor
- Offers roof and extended pipe leak coverage
Cons
- Higher premiums on lower deductibles
Enquire For Cost-effective home warranty plans
Protect Your Home Appliances And Systems Starting As Low As $1.5/Day
Plans & Coverage Of America’s Preferred Home Warranty
America’s Preferred Home Warranty offers one Standard coverage option and optional add-ons. One of these add-ons is the Premier Plan option, which enhances your APHW coverage and dollar limits over multiple items and adds some new ones.
APHW also provides individual optional upgrades, such as coverage for additional refrigerators, gas fireplaces, sprinkler systems, and termite control.
Here’s what APHW Home plans cover:
- Standard Coverage covers major home appliances and systems
- Premier Plan adds to the standard coverage
| Items | Standard Coverage |
| Central Air Conditioning | ✓ |
| Heating System | ✓ |
| Water Heater | ✓ |
| Built-In Dishwasher | ✓ |
| Built-In Oven | ✓ |
| Refrigerator | ✓ |
| Washer/ Dryer | ✓ |
| Garbage Disposal | ✓ |
| Built-In Microwave | ✓ |
| Septic System | ✓ |
| Attic & Exhaust Fans | ✓ |
| Electrical System | ✓ |
| Plumbing | ✓ |
| Stoppages | ✓ |
| Exterior Water & Sewer Line | ✓ |
| Sump Pump | ✓ |
| Roof Leak Repair | ✓ |
| Ductwork | ✓ |
| Humidifier | ✓ |
Optional Coverage
- Preferred Upgrade: $11.67
- Additional Refrigerators: $4.17
- Gas Fireplace: $4.17
- Inground Pool/Spa: $15.42
- Salt Water Pool/Spa: $28.75
- Sprinkler System: $10.42
- Termite Control: $4.17
- Water Softener: $7.92
Coverage Limitations & Exclusions
The APHW coverage limits are transparent and mentioned in its contract, i.e.$25,000 per contract term.
The following table outlines the distinct coverage limits established by the company for individual items. Take a look:
|
Item |
Limits |
|
Heating Systems |
Up to $2,250 |
|
Air Conditioning |
Up to $2,250 |
|
Ultra-Premium Appliances |
Up to $1,000 |
|
Refrigerator |
Up to $1,000 |
|
Exterior Water And Sewage Line |
Up to $1,000 |
|
Gas Pack And Heat Pump Systems |
Up to $2,250 |
|
Roof Leak Repair |
Up to $550 |
|
Ductwork |
Up to $500 |
|
Washer/Dryer |
Up to $500 |
|
Humidifier |
Up to $500 |
The company has also set coverage limitations for the optional add-ons. Take a look at the following table to know more about them.
|
Optional Items |
Limits |
|
Additional Refrigerators |
Up to $1,000 |
|
Bulti-In Pool/Spa |
Up to $600 |
|
Water Softener |
Up to $600 |
|
Premium/Salt Water Pool/Spa |
Up to $500 |
|
Termite Control |
Up to $500 |
|
Gas Fireplace |
Up to $400 |
|
Sprinkler Systems |
Up to $250 |
As for the exclusions, the company states that it is not responsible for repair and replacement under certain conditions. Some examples of exclusion include rust, corrosion, vandalism, pre-existing conditions, riots, code violations, improper installation, missing parts, smoke, pest damage, fire, flood, accidents, acts of God, etc.
The company will also not be responsible for repairing or replacing any covered item under the existing manufacturer’s warranty. Customers must note that APHW may not provide coverage if the company is not informed when the issue is found.
Note: We advise thoroughly reviewing your contract to understand the home warranty coverage.
America’s Preferred Home Warranty Cost
The annual fee for America’s Preferred Home Warranty varies from $706 to $762 per year, while monthly payments range from $58.82 to $63.48.
Please note that factors like your deductible, location, add-on plan selections, and more influence the price of an America’s Preferred Home Warranty plan.
|
For Single Family Home |
$100 Deductible |
$50 Deductible |
|
Monthly |
$58.82 |
$63.48 |
|
Yearly |
$706 |
$762 |
Review Of Plans, Coverage & Customer Service Of America’s Preferred Home Warranty
America’s Preferred Home Warranty has achieved a solid 4/5 rating on both Google and our platform. This rating is based on over 6200 reviews combined, indicating high customer satisfaction with the company.
Review Of America’s Preferred Home Warranty Plans & Coverage
- America’s Preferred Home Warranty offers a comprehensive Plan covering 19 vital home appliances and systems.
- The company provides flexibility in deductible selection, allowing homeowners to choose their licensed contractors and affordable options for additional items.
Review Of America’s Preferred Home Warranty Customer Services
- America’s Preferred Home Warranty holds a 4-star rating on Google Reviews and a 3.4-star rating on BBB.
- While some complaints cite non-compliance and poor service, positive reviews commend APHW for its responsive customer support team’s professionalism and patience.
America’s Preferred Home Warranty Claims Filing Procedure: Phone Number, Web Portal, & Online Form
Starting APHW claims is easy and hassle-free by going through the companies’ website. Customers can go for warranty claim online through the company’s website by following these steps:
- The claim can be filed on the APHW customer portal. Make sure to note the claim number after completing the claim filing process.
- You can call a service technician of your choice to diagnose the issue.
- Upon the contractor’s arrival on-site, it is necessary to call 800.648.5006 for phone approval before any work commences; otherwise, the claim may not be approved.
- Based on that information, the company will determine coverage for your claim.
- APHW will directly pay the technician or reimburse you within 14 business days upon payment verification for approved claims.
Conclusion
APHW provides home warranty plans with an acceptable range of home systems and appliances. The pricing of these policies is competitive, and customer reviews indicate a high level of satisfaction with the company.
Before making any decisions, we recommend obtaining a free quote to determine the precise cost of the plan, its inclusions, and other relevant details.
Quick Details About The Company
| Founder |
Randy Caltrider |
| Year Of Establishment |
1999 |
| CEO |
Randy Caltrider |
| Address |
Great Lakes, Midwestern US |
| Type Of Company |
Private |
Why Should You Trust Us?
- This review exclusively draws information from America’s Preferred Home Warranty's official page and their sample contract.
- We diligently examined America’s Preferred Home Warranty sample contract to streamline and enhance their descriptions.
- Our analysis encompassed reviewing over 6,540 customer reviews across various platforms to gain insights into customer perspectives and concerns.
- This comprehensive review represents 26 hours of exhaustive research devoted to understanding every facet of the company.
Frequently Asked Questions (FAQs)
Does APHW Cover Rolled Roofing?
A.
Yes, APHW will cover rolled roofing, asphalt shingles, and flashing from water leaks only when occurred during the APHW coverage period.
Does APHW Home Warranty Cover Townhouses?
A.
America’s Preferred Home Warranty offers a townhouse warranty. They also offer home warranties for condos, single-family homes, multi-family units, manufactured homes, and new constructions.
How Is A Home Warranty Different From Homeowners Insurance?
A.
A home warranty is a 12-month contract that protects home systems and appliances like plumbing, electrical, HVAC, refrigerators, dishwashers, ovens, etc., in case of breakdowns or failure due to normal wear and tear.
Homeowners insurance protects your home’s structure against calamities like fire, storms, vandalism, etc. The insurance provider is liable to cover the repair costs if your property is damaged due to any covered calamities.
Home warranties and homeowners insurance can provide comprehensive protection for your home and property. These services will help you save on expensive repairs and replacements and protect your valuable assets.
Will All My Home Systems And Appliances Be Covered Completely?
A.
Your home systems and appliances might only be partially covered since the company has some limitations on the coverage. We recommend you thoroughly review your service contract for specific coverage details.
Does America's Preferred Home Warranty Offer Any Discounts?
A.
America’s Preferred Home Warranty offers a free loyalty program to its homeowners. The company claims customers can get discounts on food, goods, and daily-used services through this program. You can find more details on this on its website.
How To Cancel The APHW Plan?
A.
If you choose not to keep the warranty within 30 days of purchase, America’s Preferred Home Warranty will refund the prorated amount of the home warranty contract. It may charge a cancellation fee after the provided period.
However, the company has state-specific guidelines for many of the covered states. So, we recommend you read your state-specific cancellation process in your service contract.
Does America's Preferred Home Warranty Cover Mold?
A.
No, America’s Preferred Home Warranty covers no repair or replacement required due to mold.
What Is The Waiting Period For America’s Preferred Home Warranty?
A.
There is a waiting period of 30 days after purchasing a home warranty plan from America’s Preferred Home Warranty.
Do Home Warranties Actually Cover Anything?
A.
Yes, home warranties cover major home systems and appliances in the coverage plans. However, it is highly recommended that you research thoroughly, get a free quote from different home warranty providers to understand the company’s terms and conditions. It will help you to choose the preferred protection plan as per your preference. You can even go through the company’s BBB ratings to help understand the company’s reputation.
Are Home Warranties Worth It For Older Homes?
A.
Yes, taking a home warranty plan is a worthwhile investment on older homes as the home systems and home appliances are prone to breakdown due to normal wear and tear. But, before settling on the best one, thoroughly read about the company’s positive and negative reviews, including the customer’s complaints.
Which U.S. states Are Covered By APHW?
A.
APHW offers coverage to 49 US states, except California.
Are There Any Discounts Offered By APHW?
A.
America’s Preferred Warranty offers its customers a Preferred Rewards program. The program offers a variety of cash-back and discount options from over 250 brands with no registration fees.
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Customer Reviews On America’s Preferred Home Warranty (APHW)
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