Elite Home Warranty offers customizable home warranty plans with unique features like customizable service call fees, choice of technician, and claims concierge assistance. This detailed review intends to inform potential customers about the company’s required details.
Our editorial team has considered user agreement documents and Elite Home Warranty reviews from customers on different platforms to compose this review. Here’s what’s covered under this detailed warranty review for prospective homeowners:
- Plans, costs, inclusions, and exclusions
- Customer service and trustworthiness of the company
- Claim filing procedure
Why Elite Home Warranty?
Elite Home Warranty is accredited by the BBB and holds an A+ rating
The company offers 24/7 US Based Live Claims Concierge
EHW offers no contracts, allowing cancellation anytime
The company offers a 90-day workmanship warranty to the customers
Explore Verified Consumer Reviews for Elite Home Warranty
Didn’t like the time had to wait for Home Warranty to finally approve work.
I just purchased the Elite Complete policy. I had tons of questions. Representative Nir was incredibly patient. He answered all the questions I could think of. He also answered questioned I didn’t know to ask. He was wonderful. He also told me he would always be available should I have any more questions. I certainly hope the relationship with Elite is as good as Nir. He is the reason I chose Elite over the other companies I researched.
Wanted to get prices on a home warranty company, not all companies are created equally. I called and they were so helpful, explained everything to me. I was late in the game to price a new one. But they offered to pick up where mine was going to fall off. So far so good. Good prices.
I called and filed a claim about my air conditioning not working last Friday May 3rd. They had a tech here today on May 8th. He was very professional and courteous. He fixed my air conditioner. Kirk with elite home warranty was also very helpful. I had paid the $70 service charge to elite when I called in to file the claim and the service tech today told me I still owed $56. Kirk took care of it for me. He was very professional
Mazen Kassab from Elite home warranty was excellent in handling my AC claim. He was extremely courteous, professional and very patient in helping me get the right technician for the job. He even followed up to see if I was satisfied with the work.
I appreciate the fact that every time I have had an issue with anything in my home they send qualified technicians to address the problem. I really feel like I’m getting my money’s worth.
Pros & cons
Pros
- Provides a money-back guarantee
- Option to choose preferred technicians
- Provides a 30-day free trial
- No waiting period for new homes with an inspection report
Cons
- Does not provide proper pricing details on the website
Enquire For Cost-effective home warranty plans
Protect Your Home Appliances And Systems Starting As Low As $1.5/Day
Plans & Coverage Of Elite Home Warranty
Elite Home Warranty offers three plans– Elite Appliances, Elite Systems, and Elite Complete. Along with these, the company allows you to customize your coverage from 15 home items.
The Elite home warranty plans are as follows:
- The Elite Appliances: This plan covers the 8 appliances that keep your home running smoothly. These appliances are garbage disposal, refrigerator, dishwasher, etc.
- The Elite Systems: This plan covers 8 major home systems like air conditioning, electrical, plumbing, water heater, etc.
- The Elite Complete: This comprehensive plan combines different systems and appliances.
Take a look at the table below to understand Elite Home Warranty coverage in detail.
Items | Elite Appliances | Elite Systems | Elite Complete |
Ceiling Fans | ✓ | ✓ | |
Clothes Dryer | ✓ | ✓ | |
Range/ Oven/Cooktop | ✓ | ✓ | |
Refrigerator Including Ice Maker & Water Dispenser | ✓ | ✓ | |
Clothes Washer | ✓ | ✓ | |
Dishwasher | ✓ | ✓ | |
Garbage Disposal | ✓ | ✓ | |
Built-in Microwave Oven | ✓ | ✓ | |
Heating System | ✓ | ✓ | |
Plumbing System | ✓ | ✓ | |
Garage Door Opener | ✓ | ✓ | |
Electrical System | ✓ | ✓ | |
Plumbing Stoppage & Fixtures | ✓ | ✓ | |
Air Conditioning System | ✓ | ✓ | |
Water Heater | ✓ | ✓ |
Under the ‘Customize Your Own Coverage’ option, the company allows you to choose from the following items:
- Refrigerator Including Ice Maker & Water Dispenser
- Range/Oven/Cooktop
- Dishwasher
- Clothes Washer
- Clothes Dryer
- Built-in Microwave
- Garbage Disposal
- Ceiling Fans
- Air Conditioning System
- Heating System
- Electrical System
- Plumbing System
- Plumbing Stoppage
- Water Heater
- Garage Door Opener
Note: Elite doesn’t emphasize homeowners getting a home inspection, but if you have one, they may waive the waiting period.
Optional Add-ons
Besides their standard plans, Elite offers around 30 items as optional coverage. The pricing for these items ranges between $69.99 to $349.99 annually. Take a look at the list below of optional add-ons by Elite:
- Premium Appliances Coverage
- Freestanding Freezer
- Water Softener
- Jetted/ Hot Tub
- Water Filtration System
- Swamp Cooler
- Premium Systems Coverage
- Attic Exhaust Fan
- Freestanding Ice Maker
- Central Vacuum
- Wine Cooler
- Lawn Sprinkler System
- Pool and Spa Equipment
- Freestanding Spa Equipment
- Service Line
- Pool Equipment
- Generator
- Limited Roof Leak Repair
- Grinder Pump
- Lift Pump
- Septic System
- Plumbing Fixtures
- Ejector Pump
- Sump Pump
- Well Pump
- Guest House
Coverage Limitations & Exclusions
Elite Home Warranty will protect your appliances & systems up to $7,000 and $8,000 per contract term, respectively. The company also has separate limits for each covered item.
The table below details the coverage limits set by Elite Home Warranty. Take a look:
Items |
Limits |
Refrigerator Including Ice Maker & Dispenser |
Up To $3,000 |
Clothes Washer & Dryer |
Up To $1,000 |
Range / Oven / Cooktop |
Up To $2,000 |
Dishwasher |
Up To $1,500 |
|
Up To $500 each |
Air Conditioning With Ductwork
|
Up To $5,000
|
Heating System With Ductwork |
Up To $5,000 |
Electrical System |
Up To $2,000 |
Plumbing System |
Up To $2,000 |
Plumbing Stoppage |
Up To $1,000 |
Plumbing Fixture |
Up To $750 |
Water Heater |
Up To $2,000 |
Garage Door Opener |
Up To $1,000 |
Along with covered items, optional items also come with certain coverage limits. We have curated the data of the same for your ease. Let’s look at the table for more information.
Optional Items |
Limits |
Premium Appliances
|
|
Premium Systems
|
|
Premiums Systems Plus
|
|
Guest House |
Up To $5,000 |
Geothermal Heating & cooling System |
Up To $4,000 |
Service Line |
Up To $3,000 |
Swamp Cooler |
Up To $2000 |
|
Up To $1000 Per Item |
|
Up To $1500 Per Item |
|
Up To $750 Per Item |
|
Up To $500 Per Item |
Moreover, Elite Home Warranty does not provide coverage or any other benefits for:
- Chimneys, venting, exhaust lines, and flues
- Routine maintenance, repair, or replacement of any covered item experiencing cosmetic damage
- Home management systems, random monitoring systems, and fire sprinkler systems are electronic or computerized
- Installation, repair, replacement, or modification of any part or component of a covered item that has been determined defective by a federal or state agency
- Fire, flood, freeze, smoke, gas, Acts of God, or other natural or artificial accidents
- Damages caused by pests or pets
- Structural defects, manufacturer defects, cosmetic defects, or design flaws
- Costs for construction, carpentry, or any other necessary modification made while repairing or replacing a covered system or appliance
Note: There might be other state-specific exclusions for which we recommend you carefully go through the sample service contract or warranty agreement.
Elite Home Warranty Cost
Elite warranty plans range between $44.99 and $59.99 monthly. The cost depends on your state, the plan you pick, the size of your home, and other factors such as the choice of additional items.
Let’s take a look at the Elite Home Warranty pricing for each plan.
Plans |
Premium (Monthly) |
Elite Appliances |
$44.99 |
Elite Systems |
$49.99 |
Elite Complete |
$59.99 |
Service Call Fee: $70 |
Elite Home Warranty has a standard service fee of $70. Still, it offers a higher service fee option to lower plan costs. Customers can also opt for a ‘$0 service call fee’ until five claims for an additional amount.
Note: These rates are for single-family homes under 2,500 sq ft. To know the exact pricing in your area, we advise you to take a free quote.
Review Of Plans, Coverage & Customer Service Of Elite Home Warranty
Elite Home Warranty, a newer player in the home warranty sector, offers three plans: Elite Systems, Elite Appliances, and Elite Complete. These plans cover seven to eight major home systems and appliances, with separate options for covering appliances and systems.
Review Of Elite Home Warranty Plans & Coverage
- Elite Home Warranty offers a customizable coverage plan, allowing customers to choose specific appliances/systems without additional charges.
- Pricing for Elite’s plans ranges from $44 to $59 per month with a $70 deductible, though competitors may offer similar coverage for under $50.
- The company provides detailed information on coverage limits and generous dollar limits of up to $4,000 for commonly used items and up to $7,000 per contract term for appliances.
Review Of Elite Home Warranty’s Customer Service
- Elite Home Warranty receives positive reviews across multiple platforms, with customers praising its prompt customer service and follow-ups.
- The company boasts a 5-star rating on various platforms, such as BBB and Google Reviews, along with an A+ accreditation from BBB.
- Customers appreciate Elite’s responsiveness, professionalism, customizable plans, and coverage for items without maintenance records, regardless of age, make, or model.
Elite Home Warranty Claims Filing Procedure: Phone Number, Web Portal, & Online Form
Elite Home Warranty claims to accept requests for claim filing at all hours, every day, without any exception. If any of your covered systems or appliances have broken down, here is what you need to do to file a claim:
- Call Elite Home Warranty customer service at (888) 354-8398 to submit your claim.
- The company will assign a service technician, or you can select your authorized repair technician. The technician will then contact you to schedule an appointment.
- The service visit will happen within 24-48 hours of receiving your request and is generally carried out during regular business hours.
- You must pay the company or technician a small deductible or service call fee.
- Elite Home Warranty will not reimburse you for the services performed without the prior approval of the claim.
Conclusion
Elite’s plan starts at $44.99/mo, offering home appliances and systems coverage. However, the company has no standard price and can vary depending on your state. So, we recommend you get a free quote from the company to know the prices and only go for the home warranty. Also, don’t forget to read the user reviews on Google, Yelp, and BBB.
Quick Details About The Company
Founder |
Nathan V. |
Year Of Establishment |
2020 |
CEO |
Nathan V. |
Address |
2715 Coney Island Avenue, 3rd FL, Brooklyn, NY, United States, New York |
Type Of Company |
Private |
Why Should You Trust Us?
- We meticulously examined the coverage terms of Elite Home Warranty to streamline and enhance their descriptions.
- Our evaluation encompassed analyzing over 14,139 customer reviews from various platforms to grasp the concerns and viewpoints of customers.
- This thorough Elite Home Warranty review stems from 32 hours of intensive research to comprehensively understand all aspects of the company.
- All the information presented in this review is sourced directly from Elite Home Warranty's official website and sample contract.
Frequently Asked Questions (FAQs)
Does Elite Home Warranty Have A Waiting Period?
A.
Yes, they have a waiting period of 30 days, after which you can start using the warranty. However, new home buyers can get a waiver on the 30-day waiting period by submitting a home inspection report.
How To Cancel An Elite Home Warranty Contract?
A.
The Agreement holder can terminate the agreement within 30 days from its effective date and obtain a complete refund without incurring penalties or cancellation fees.
EHW has specific cancellation procedures for every state. If you wish to cancel your Elite HW contract. During the termination of your service agreement, any unused portion will be refunded to you.
Do I Need Elite Home Warranty If I Have Homeowners Insurance?
A.
Home insurance and warranty are two different services. Homeowners’ insurance protects the house against natural calamities or disasters. In contrast, home warranties cover major home systems and appliances that break down due to normal wear and tear. So, you may need both to get your home fully covered.
Where Can I Find Elite Home Warranty?
A.
Elite Home Warranty covers 47 U.S. states except California, Texas, and Wisconsin.
Does Elite Home Warranty Offer Discounts?
A.
The company currently offers benefits of $150 Off + First Month Free.
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