Fidelity National Home Warranty Review 2024

Plans & Coverage Of Fidelity Home Warranty

Fidelity National Home Warranty plans vary from state to state. The company offers five plans: Standard, Standard Plus, Comprehensive Plus, Enhanced, and Enhanced Plus, with various state-specific coverage options. 

The table below presents a detailed list of items covered under all Fidelity National Home Warranty plans:

Plans	Standard Plan	Standard Plus Plan	Comprehensive Plus Plan	Enhanced Plan	Enhanced Plus Plan
Heating System	✓	✓	✓	✓	✓
Plumbing System	✓	✓	✓	✓	✓
Plumbing Stoppages	✓	✓	✓	✓	✓
Water Heater (Gas Or Electric)	✓	✓	✓	✓	✓
Ductwork	✓	✓	✓	✓	✓
Electrical System/Doorbell	✓	✓	✓	✓	✓
Smoke & Carbon Monoxide Detectors	✓	✓	✓	✓	✓
Pest Control	✓	✓	✓	✓	✓
Telephone Wiring	✓	✓	✓	✓	✓
Re-Key	✓	✓	✓	✓	✓
Central Vacuum System	✓	✓	✓	✓	✓
Dishwasher	✓	✓	✓	✓	✓
Trash Compactor	✓	✓	✓	✓	✓
Built-In Microwave	✓	✓	✓	✓	✓
Range/Oven/Cooktop	✓	✓	✓	✓	✓
Ceiling/Whole House/Exhaust/Attic Fans (Built-In)	✓	✓	✓	✓	✓
Garage Door Opener	✓	✓	✓	✓	✓
Kitchen Exhaust Fan	✓	✓	✓	✓	✓
Mismatched Systems		✓	✓	✓	✓
Improper Installations, Repairs Or Modifications		✓	✓	✓	✓
Removal Of Defective Equipment		✓	✓	✓	✓
Refrigerant, Recapture, Recovery & Disposal		✓	✓	✓	✓
Permits		✓	✓	✓	✓
Code Violations		✓	✓	✓	✓
Faucets/Shower Heads/Shower Arms/Interior Hose Bibs		✓	✓	✓	✓
Heating System (Registers/Filters/Grills/Heat Lamps)		✓	✓	✓	✓
Home Improvement Installation Option			✓	✓	✓
Air Conditioning/Evaporative Cooler			✓	✓	✓
Clothes Washer & Dryer Option				✓	✓
Pre-Season Hvac Tune-Up Option				✓	✓
Kitchen Refrigerator with Water Dispenser & Ice Maker				✓	✓
Smart Home Option				✓	✓
Water Heater Expansion Tank					✓
Radiant/Hot Water/Steam Heat					✓
Water Softener/Reverse Osmosis Filtration System Option					✓
Enhanced Slab Leak Limit/External Pipe Leak Option					✓
Stoppages Due To Roots					✓
Code Violation/Modification					✓

Optional Coverage

By paying an additional fee, customers can add the following items to their selected plans:

• Air Conditioning / Evaporative Cooler
• HVAC Zone Control Option
• Pool / Spa Equipment
• Clothes Washer / Dryer (Per Set)
• Kitchen Refrigerator (One Each) Kitchen
• Refrigerator / Water Dispenser & Ice Maker
• Additional Refrigerator
• Well Pump / Septic Tank System / Sewage
• Ejector Pump
• Limited Roof Leak Repair
• Appliance Limit Upgrade
• Ornamental Fountain / Motor & Pump
• Water Softener / Reverse Osmosis (RO)
  
• Leak Limit / External Pipe Leak
• Installation Option
• Outdoor Kitchensmart Home
• Pre-Season HVAC Tune-Up
• Seller’s Comprehensive

Find out what else your home warranty cover by taking a free quote here!

Coverage Limitations & Exclusions

Fidelity National Home Warranty has limitations & exclusions on access, diagnosis, repair and replacement for each system. The company provides an aggregate limit to some essential items like $5,000 for kitchen appliances and $1,500 for Heating & air conditioning systems.  

While the contract contains detailed information, here’s a quick reference for the major Fidelity National Home Warranty coverage limits (all coverage limits apply in the aggregate unless otherwise specified).

Below are the coverage limits of optional items:

Fidelity National Home Warranty plans cover home systems and appliance failures due to normal wear and tear. However, the company does not cover:

• Misuse or abuse of covered items
• Missing parts, failures due to fire, flood, lightning, earthquake, storms, accidents, or vandalism
• Damage due to animals, pets or pests
• Damage due to power failure or surge
• Damage caused by soil movement, structural changes or manufacturer’s defect
• Claims pertaining to cosmetic defects
• Damages due to computerized, remote energy management systems
• Diagnosis, repair, or removal of mold, mildew, rot, or fungus

Note – Your contract can include additional limitations and exclusions. Before you buy the warranty, we advise you to read the sample contract carefully.

Fidelity National Home Warranty Cost

The pricing of Fidelity National Home Warranty plans ranges between $405 – $825 annually, and the deductible is $85 per claim.

Cost of Yearly Fidelity National Home Warranty Plans in California:

Note – The above pricing is for homes in California under 5,000 sq. ft. and in a real estate transaction. To know more about pricing in your location, take a free quote!

Review Of Plans, Coverage & Customer Service Of Fidelity National Home Warranty

Fidelity National Home Warranty (FNHW) has over 40 years of experience serving in 10 states. The company prioritizes diverse customer needs and offers different plans to homebuyers, sellers, and real estate agents. 

Review Of Fidelity National Home Warranty Plans & Coverage

• Fidelity National Home Warranty price range spans from $405 to $825 in California. These plans encompass unique offerings such as pest control, re-keying, and specialized coverage for newly built houses.
• The cost of the Enhanced Plus Plan exceeds the industry standard, potentially not aligning with middle-class homeowners’ budgets.
• Coverage for essential appliances like HVAC and plumbing systems comes with aggregate limits of up to $1,500 and $1,000, respectively. These limits are relatively lower than competitors, who offer up to $2,000 to $4,000 in the industry.

Review Of Fidelity National Home Warranty’s Customer Services

• Although the company benefits from being associated with a prominent parent company, Fidelity has only received a below-average rating of 2.1 from over 3,300 users on Google. 
• Most Fidelity National Home Warranty reviews have stated delayed action on service and unsatisfactory repairs.

After a thorough evaluation, the company has tried to design Fidelity National Home Warranty pricing structures and plans that cater to customers’ needs. However, the company must establish itself as a reliable and customer-centric service provider.

Fidelity National Home Warranty Claim Filing Procedure: Phone Number, Web Portal, & Online Form  

You can file a service claim using the quick claim feature on their website. Alternatively, you can initiate the claim by calling Fidelity National Home Warranty customer service at 1-800-308-1420.

• Once your request has been raised, usually the company assigns a technician for inspection within 3 hours. However, it may take up to 48 hours during weekends and holidays.
• The company also allows you to hire your service technician or contractor.
• The Fidelity National Home Warranty customer service technician will schedule an appointment by calling the registered phone. 
• Later the technician pays a visit and examines the appliance or system on the scheduled day.
• Once the problem is identified, the technician repairs or replaces the appliance upon approval from Fidelity. 
• A service fee or deductible of $85 is payable to the technician when they visit.

Conclusion

In conclusion, while Fidelity National Home Warranty is a popular name in the house warranty market, there are concerns regarding the company’s online experience, cancellation policy, and customer service. 

Therefore, potential customers should ensure that FNHW properly aligns with their requirements before committing.

Looking for the finest home warranty? Get your free quote right here!

Quick Details About The Company

Let us have a quick glance at the company’s primary details: