Save Big On The Appliance Repair Costs
Home Warranty Inc Review 2024
Home Warranty Inc. has been in the industry for 24 years, headquartered in Iowa. The company's key highlights are 14-month standard plans and coverage for hidden pre-existing conditions. This comprehensive Home Warranty Inc. review aims to inform you about the company's coverage options, price points, plan types, and more.
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Plans costs
$30 - $49+
Service fee
$0 - $100
24 Years in
Business
Immediate Waiting
Periods
Home Warranty Inc. offers customers three home warranty plans in 45 U.S. states. These plans cover a combination of systems, appliances, and a broad range of appliances and systems. Additionally, they offer the flexibility to tailor coverage through an a la carte plan.
This review by Home Warranty Inc. provides comprehensive information derived from a thorough analysis of user reviews and user agreements by our editorial team. Here’s what’s covered in this article:
- Home Warranty Inc.’s plan inclusions, cost details, and exclusions
- Editorial review of the plans and customer service
- Home Warranty Inc.’s reviews from customers
Why Home Warranty Inc?
Home Warranty Inc. has over 24 years of experience in the industry
The company doesn’t charge deductible on Appliance Plan
Home Warranty Inc. offers the freedom to select a local contractor
HomeWarrantyReviews.com
1.9/5 (82)
Investopedia
4.6/5 (70)
Angi
3.6/5 (11)
Explore Verified Consumer Reviews for Home Warranty Inc
I had an AC claim. They asked to get an AC repair man inspect the unit. The repair man diagnosed the leak, they asked him to recharge the gas although it had a leak, well it\'s their process, so we did that and it leaked again. They spoke to the repair man and he gave them the price and warranty co paid in full.
All of my experiences with Home Warranty have been great! They were quick to respond and repair damaged item on each of our claims. I believe we have had 5 or 6 claims over the last couple years and I have been completely satisfied with each one!
Fue una de las mejores decisiones que pude tomar , rápido fácil buena comunicación sin muchos problemas.
This is in response to Jeff Squiers. Home Warranty, Inc. did end up paying for the service work to be done on the refrigerator mentioned after the real estate agent confirmed which appliances conveyed with the property. This site does not allow for a company to indicate which reviews are by verified purchasers of the products nor does it allow a company to respond to an individual review.
Renewing for a 3rd year. Is expensive because I have to pay extra for dual water heaters, furnace, air, etc., but I feel worth it. Have used service quite often. They don't like to replace items but always repair and if they don't have a contractor will let you find your own. No the ice maker wasn't covered but that's clearly stated in the contract terms. Once had air go out twice in same month and since covered part was different I had to pay deductible twice.If you decide to replace or upgrade an item they reimburse you quickly.
Pros & cons
Pros
- Provides 14 months of coverage on the Home Protection Plan
- Does not charge deductible on Appliance Plan
Cons
- Plans are a bit expensive compared to the industry-level
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Plans & Coverage Of Home Warranty Inc.
Home Warranty Inc. provides homeowners with three plans: the Home Protection Plan, Appliance Protection Plan, and Supplemental Home Protection Plan. Go through this table to know the coverage included in these plans:
| Plans | Home Protection Plan | Appliance Protection Plan | Supplemental Home Protection Plan |
|
Water Heater (Including Tankless) |
✓ | ✓ | ✓ |
|
Garbage Disposal |
✓ | ✓ | ✓ |
|
Central Vacuum |
✓ | ✓ | ✓ |
|
Trash Compactor |
✓ | ✓ | ✓ |
|
Built-In/Over-The-Range Microwave |
✓ | ✓ | ✓ |
|
Kitchen Refrigerator |
✓ | ✓ | ✓ |
|
Dishwasher |
✓ | ✓ | ✓ |
|
Range/Oven/Cooktop Stove |
✓ | ✓ | ✓ |
|
Clothes Washer |
✓ | ✓ | ✓ |
|
Clothes Dryer |
✓ | ✓ | ✓ |
|
Heating Units |
✓ | ✓ | |
|
Cooling Units |
✓ | ✓ | |
|
Air Exchanger |
✓ | ✓ | |
|
Garage Door Opener |
✓ | ✓ | |
|
Ductwork |
✓ | ||
|
Interior Plumbing |
✓ | ||
|
Interior Electrical Wiring |
✓ | ||
|
Sump Pump |
✓ | ||
|
Ice Maker (Refrigerator) |
✓ | ||
|
Plumbing Stoppages |
✓ | ||
|
Undetectable Pre-Existing Conditions |
✓ | ||
|
Furnace |
✓ | ||
|
Air-To-Air Heat Pump |
✓ | ||
|
Air Conditioner |
✓ | ||
|
Annual Furnace Inspection |
✓ | ||
|
Stand Alone Freezer |
✓ | ||
|
Water Softener |
✓ | ||
|
Wall Oven |
✓ |
Note: Home Warranty Inc. also offers optional coverage for Home Protection and Supplemental Home Protection Plans.
Optional Coverage
The items listed below are optional add-ons that can be added to the home warranty plans in return for a few dollars. Take a look:
- Jetted Bathtub
- Pool Or Spa
- Water Softener
- Well Pump
- Septic System Plumbing/Septic Tank Pump
- Ice Maker
- Enhanced HVAC Plus
- 360 Home Connect Utility & Moving Service (Free)
- Limited Roof Leak
- Limited Slab Leak
- Surgeshield & Surgeshield Plus Protection*
*Note: Home Warranty Inc. offers SurgeShield Plus Protection for electronic items such as tablets, computers, televisions, home theaters, game consoles, and more. This plan shields your covered appliances and systems from power surges, reimbursing you up to $5,000 annually for repairs or replacements.
Coverage Limitations & Exclusions
Home warranty companies have some coverage limitations regarding how much liability they have for repairing and replacing covered items. Home Warranty Inc. mentions in its contracts that its liability will not exceed $5,000 per covered item or $15,000 aggregate during the agreement period.
According to the service contract, Home Warranty Inc. will not cover the following:
- Damages caused by customer negligence, acts of God, pests, and pets.
- Systems and appliances used for commercial purposes.
- Manufacturer’s defects, cosmetic repairs, and routine maintenance.
- Service performed on systems with toxic materials.
- Removal or demanufacturing of a system, appliance, or associated costs.
- Repair or replacement of items whose damage is caused by moisture, mold, rot, fungus, rust, and corrosion.
- Reconstruction of damage to walls, floors, tile, and ceilings. The company will also not pay any cost for the same.
Note: Your plan may have other exclusions, so we recommend reading your contract thoroughly before making any commitments.
Home Warranty Inc. Cost
Learn about Home Warranty Inc.’s pricing and coverage options to make a well-informed decision to protect your home. As the plans offered by the company can vary in price, go through the table below before making the final decision.
|
Plans |
Deductibles |
Premiums (Monthly) |
Premiums (Yearly) |
|
Home Protection Plan |
$100 |
$49 |
$575 |
|
Appliance Protection Plan |
No Deductible |
Depending on your chosen items.* |
Depending on the items you choose.* |
|
Supplemental Home Protection Plan |
$100 |
$30 |
N/A |
Should you opt for the à la carte appliance protection plan, we’ve outlined the specific cost of each appliance for your consideration. Take a look at the list:
* Monthly pricing of the appliances
- Furnace: $7/Mo
- Air-To-Air Heat Pump: $14/Mo
- Annual Furnace Inspection: $5/Mo
- Air Conditioner: $7/Mo
- Water Heater: $5/Mo
- Trash Compactor: $5/Mo
- Over-The-Range Microwave: $5/Mo
- Refrigerator: $5/Mo
- Stand Alone Freezer: $5/Mo
- Dishwasher: $5/Mo
- Range/Stove: $5/Mo
- Cooktop Stove: $5/Mo
- Wall Oven: $5/Mo
- Washer: $5/Mo
- Dryer: $5/Mo
- Water Softener: $5/Mo
Note: The company offers one month of free coverage on the Home Protection Plan when you select to pay via some ACH payment mode.
Review Of Plans, Coverage & Customer Service Of Home Warranty Inc.
The customers of Home Warranty Inc. have given them a rating of 1.9/5 on our platform. The company has A+ accreditation on BBB, but there are no customer reviews on the BBB platform.
Review Of Home Warranty Inc. Plans & Coverage
- Home Warranty Inc. provides three plans, including an à la carte option, giving the customers autonomy in designing the plans per their needs.
- The Home Protection Plan, priced at $49/month, covers 20 home systems and appliances.
- Moreover, this plan incorporates coverage for undetectable pre-existing conditions.
- The Supplemental Home Protection Plan covers 14 home appliances and systems at $30/month.
- The Appliance Protection Plan is the a la carte option provided by Home Warranty Inc., covering up to 17 diverse appliances. Moreover, there is no service call fee for this plan.
- However, this plan does not include coverage for the air conditioning unit, which might be disappointing given the plan’s cost.
- In terms of coverage limits, the company offers an aggregate limit of $15,000, slightly surpassing the industry average.
Review Of Home Warranty Inc.’s Customer Services
- Customer reviews on most platforms, including ours, point at issues with claims approval and the company’s refusal to repair/replace covered items.
- Most customer complaints are related to denied claims and laid-back customer service.
- Customers preferred a professional to handle emergency communication rather than an automated service.
Home Warranty Inc. Claim Filing Procedure: Phone Number, Web Portal, & Online Form
The coverage begins on the date you sign up for the plan, but there is a waiting period of 30 days for the optional coverage. So, you must wait 30 days before claiming optional items. To file a claim, follow the steps below:
- You can start the claim process by utilizing the Service Request Form on their website.
- Fill out all required fields and upload relevant documentation or photos as needed.
- Alternatively, you can call the toll-free number – (877) 977-4949. According to the company, this line is accessible 24/7 for customers to speak with live customer service representatives.
- Explain the problem to the representative, and they will arrange for a technician to visit your home.
- You can also file the claim via an online form on the company’s website.
- However, the company also allows you to call the technician of your choice. If you wish to do so, please clarify it with the representative.
- You must pay a service fee or deductible every time a technician visits to address a claim.
Conclusion
Overall, Home Warranty Inc. must prioritize delivering quality customer service, a critical factor in enhancing its competitiveness within the market. Moreover, we strongly advise thoroughly reading and comprehending the entire contract, ensuring a clear understanding of its details and nuances.
Quick Details About The Company
| Year Of Establishment |
1999 |
| Address |
PO Box 1 Rock Rapids, IA 51246, US |
| Type Of Company |
Private |
Why Should You Trust Us?
- We carefully reviewed Home Warranty Inc.'s terms of coverage to simplify and refine their outlines.
- Our analysis involved reviewing several customer reviews across multiple platforms to comprehend customers’ pain points and perspectives.
- This comprehensive review results from 23 hours of exhaustive research dedicated to understanding every facet of the company.
- Every detail presented in this review is sourced directly from Home Warranty Inc. official sources and their sample contract.
Frequently Asked Questions (FAQs)
Do Customers Of Home Warranty Inc. Have The Option To Select Their Own Technician?
A.
Yes, Home Warranty Inc. allows homeowners to choose their preferred technician.
How Do You Cancel A Home Warranty Inc. Plan?
A.
Customers may cancel their agreement anytime by submitting a written cancellation request to Home Warranty Inc.
How Much Is The Cancellation Fee For Home Warranty Inc?
A.
The cancellation fee varies by state. We suggest reviewing the home warranty contract or contacting customer service to know the exact price.
If you decide to cancel this Agreement within the initial 30 days from the date of purchase and no claims have been made, there won’t be a cancellation fee. This is unless otherwise stated in the contract
In Which State Does Home Warranty Inc. Offer Services?
A.
Home Warranty Inc. offers home warranty services in 45 U.S. states, except Washington, Oregon, California, Arizona, and New York.
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