Home Warranty Inc Review 2024

Plans & Coverage Of Home Warranty Inc.   

Home Warranty Inc. provides homeowners with three plans: the Home Protection Plan, Appliance Protection Plan, and Supplemental Home Protection Plan. Go through this table to know the coverage included in these plans:

Plans	Home Protection Plan	Appliance Protection Plan	Supplemental Home Protection Plan
Water Heater (Including Tankless)	✓	✓	✓
Garbage Disposal	✓	✓	✓
Central Vacuum	✓	✓	✓
Trash Compactor	✓	✓	✓
Built-In/Over-The-Range Microwave	✓	✓	✓
Kitchen Refrigerator	✓	✓	✓
Dishwasher	✓	✓	✓
Range/Oven/Cooktop Stove	✓	✓	✓
Clothes Washer	✓	✓	✓
Clothes Dryer	✓	✓	✓
Heating Units	✓		✓
Cooling Units	✓		✓
Air Exchanger	✓		✓
Garage Door Opener	✓		✓
Ductwork	✓
Interior Plumbing	✓
Interior Electrical Wiring	✓
Sump Pump	✓
Ice Maker (Refrigerator)	✓
Plumbing Stoppages	✓
Undetectable Pre-Existing Conditions	✓
Furnace		✓
Air-To-Air Heat Pump		✓
Air Conditioner		✓
Annual Furnace Inspection		✓
Stand Alone Freezer		✓
Water Softener		✓
Wall Oven		✓

Note: Home Warranty Inc. also offers optional coverage for Home Protection and Supplemental Home Protection Plans. 

Optional Coverage

The items listed below are optional add-ons that can be added to the home warranty plans in return for a few dollars. Take a look:

*Note: Home Warranty Inc. offers SurgeShield Plus Protection for electronic items such as tablets, computers, televisions, home theaters, game consoles, and more. This plan shields your covered appliances and systems from power surges, reimbursing you up to $5,000 annually for repairs or replacements.

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Coverage Limitations & Exclusions  

Home warranty companies have some coverage limitations regarding how much liability they have for repairing and replacing covered items. Home Warranty Inc. mentions in its contracts that its liability will not exceed $5,000 per covered item or $15,000 aggregate during the agreement period.

According to the service contract, Home Warranty Inc. will not cover the following:

• Damages caused by customer negligence, acts of God, pests, and pets.
• Systems and appliances used for commercial purposes.
• Manufacturer’s defects, cosmetic repairs, and routine maintenance.
• Service performed on systems with toxic materials.
• Removal or demanufacturing of a system, appliance, or associated costs.
• Repair or replacement of items whose damage is caused by moisture, mold, rot, fungus, rust, and corrosion.
• Reconstruction of damage to walls, floors, tile, and ceilings. The company will also not pay any cost for the same.

Note: Your plan may have other exclusions, so we recommend reading your contract thoroughly before making any commitments.

Home Warranty Inc. Cost

Learn about Home Warranty Inc.’s pricing and coverage options to make a well-informed decision to protect your home. As the plans offered by the company can vary in price, go through the table below before making the final decision. 

Should you opt for the à la carte appliance protection plan, we’ve outlined the specific cost of each appliance for your consideration. Take a look at the list:

* Monthly pricing of the appliances 

Note: The company offers one month of free coverage on the Home Protection Plan when you select to pay via some ACH payment mode.

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Review Of Plans, Coverage & Customer Service Of Home Warranty Inc.

The customers of Home Warranty Inc. have given them a rating of 1.9/5 on our platform. The company has A+ accreditation on BBB, but there are no customer reviews on the BBB platform. 

Review Of Home Warranty Inc. Plans & Coverage

• Home Warranty Inc. provides three plans, including an à la carte option, giving the customers autonomy in designing the plans per their needs.
• The Home Protection Plan, priced at $49/month, covers 20 home systems and appliances. 
• Moreover, this plan incorporates coverage for undetectable pre-existing conditions. 
• The Supplemental Home Protection Plan covers 14 home appliances and systems at $30/month.
• The Appliance Protection Plan is the a la carte option provided by Home Warranty Inc., covering up to 17 diverse appliances. Moreover, there is no service call fee for this plan.
• However, this plan does not include coverage for the air conditioning unit, which might be disappointing given the plan’s cost.
• In terms of coverage limits, the company offers an aggregate limit of $15,000, slightly surpassing the industry average.

Review Of Home Warranty Inc.’s Customer Services

• Customer reviews on most platforms, including ours, point at issues with claims approval and the company’s refusal to repair/replace covered items. 
• Most customer complaints are related to denied claims and laid-back customer service.
• Customers preferred a professional to handle emergency communication rather than an automated service.

Home Warranty Inc. Claim Filing Procedure: Phone Number, Web Portal, & Online Form

The coverage begins on the date you sign up for the plan, but there is a waiting period of 30 days for the optional coverage. So, you must wait 30 days before claiming optional items. To file a claim, follow the steps below:

• You can start the claim process by utilizing the Service Request Form on their website.
• Fill out all required fields and upload relevant documentation or photos as needed.
• Alternatively, you can call the toll-free number – (877) 977-4949. According to the company, this line is accessible 24/7 for customers to speak with live customer service representatives.
• Explain the problem to the representative, and they will arrange for a technician to visit your home.
• You can also file the claim via an online form on the company’s website.
• However, the company also allows you to call the technician of your choice. If you wish to do so, please clarify it with the representative.
• You must pay a service fee or deductible every time a technician visits to address a claim.

Conclusion 

Overall, Home Warranty Inc. must prioritize delivering quality customer service, a critical factor in enhancing its competitiveness within the market. Moreover, we strongly advise thoroughly reading and comprehending the entire contract, ensuring a clear understanding of its details and nuances.

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Quick Details About The Company