Platinum Home Warranty Review 2024

Plans & Coverage Of Platinum Home Warranty

Platinum offers four plans: Standard, Standard Plus, Prime, and Superior, based on the type of your home. For instance, the table below shows coverage options for single-family homes below 5,000 sqft. 

Similarly, for:

• Mobile, Condo, & Town Homes – You get Standard, Standard Plus, and Prime. 
• Duplex, Triplex, Fourplex, and Single-family home (above 5,000 sqft.) – You get Standard and Standard Plus Plans.

Look at the table below to understand more about the offered coverage.

Items	Standard	Standard Plus	Prime	Superior
Heating System	✓	✓	✓	✓
Air Conditioning	✓	✓	✓	✓
Recirculating Pump	✓	✓	✓	✓
Crane Fee	✓	✓	✓	✓
Access & Rough Drywall Patch	✓	✓	✓	✓
Re-Key	✓	✓	✓	✓
Pest Control	✓	✓	✓	✓
Doorbell	✓	✓	✓	✓
Central Vacuum System	✓	✓	✓	✓
Garage Door Opener	✓	✓	✓	✓
Dishwasher	✓	✓	✓	✓
Exhaust Fans & Ceiling Fans	✓	✓	✓	✓
Trash Compactor	✓	✓	✓	✓
Outlets & Light Switch	✓	✓	✓	✓
Garbage Disposal	✓	✓	✓	✓
Cooking Oven/Range	✓	✓	✓	✓
Built-In Microwave Oven	✓	✓	✓	✓
Electrical Breakers & Panels	✓	✓	✓	✓
Toilet Tanks & Bowls	✓	✓	✓	✓
Toilet Replacement	✓	✓	✓	✓
Limited Ductwork Repair	✓	✓	✓	✓
Thermostat	✓	✓	✓	✓
Water Heater (Up To 80 Gallons)	✓	✓	✓	✓
Plumbing Blockages	✓	✓	✓	✓
Plumbing Fixtures	✓	✓	✓	✓
Platinum Plus*		✓	✓	✓
Refrigerator/ With Ice Maker			✓	✓
Washer & Dryer			✓	✓
Bulti-In Pool & Spa				✓

*Platinum Plus includes the following items:

Optional Coverage

Apart from these four plans, you can take advantage of optional add-ons for extra dollars. The pricing for the following items ranges between $50 to $375 annually.

Referred to: https://platinumhw.com/home-warranty-plans-pricing-az/

Find out what else your home warranty cover by taking a free quote here!

Coverage Limitations & Exclusions

Platinum Home Warranty will cover the systems under all the plans up to a certain amount. For more information about the coverage limits, take a look at the table below:

The company has also set coverage limitations for the optional items. Let’s check them out in the table below.

Apart from the dollar limits, the Platinum Home Warranty has some general exclusions. The company does not cover:

• Damages due to acts of God, war, fire, soil movement, flood, hail, hurricane, or tornado
• Any form of vandalism causing this contract to void
• Tampering resulting from animals, people, insects, or pests
• Unknown Defects
• Business Properties
• Electronic items
• Home vacant over 90 days
• Any item not mentioned in the contract
• Damage occurred due to a lack of maintenance

Note: There may be other limitations to your contract; hence, we recommend you carefully read the terms & conditions.

Platinum Home Warranty Cost

The cost of the Platinum home warranty starts from $41.42/month. The total price depends on the chosen plan, any added coverage, and your property type. 

We have curated the following data regarding the premiums Platinum Home Warranty charges. Have a look:

Note: If you have a single-family home over 5,000 sq ft., contact Platinum HW to request quotes.

Along with the premiums, homeowners will have to pay a service call fee of $75 during each service visit, which is average compared to the others.

Choose from the best in the market. How? Get a free quote now!

Review Of Plans, Coverage & Customer Service Of Platinum Home Warranty

Many customers have given mixed ratings to the company, with 4.4/5 stars on Google and 3.1/5 on our platform, indicating some satisfaction and some complaints. 

Review Of Platinum Home Warranty Plans & Coverage

• Platinum Home Warranty’s coverage is extensive and on par with industry norms.
• The basic plan also covers services like toilet replacement, pest control, ductwork repair, etc., often not included in the basic plans.
• The Superior plan offers good value for the money compared to some of its competitors. 
• It offers coverage for systems, appliances, built-in pool & spa, and extra services included in Platinum Plus at $68.5/month. 
• The highest coverage amount provided by the company is $2,500 for appliances and $2,000 for systems, which is quite average compared to the industry standard. 

Review Of Platinum Home Warranty’s Customer Services

• Platinum Home Warranty’s reviews from customers show that it has received mixed reviews on most platforms, including ours.
• Many customers have particularly praised the company for promptly resolving plumbing issues within hours and for the expertise of their plumbers.
• Among the complaints, common issues such as claim resolution and claims-related services have been mentioned by customers as factors that need improvement.

Platinum Home Warranty’s Claims Filing Procedure: Phone Number, Web Portal, & Online Form

If any covered system or appliance fails, homeowners can file a claim by following these steps:

• Log into the Platinum Home Warranty’s online portal to submit your service request at any given time. 
• You can also dial the Platinum Home Warranty customer service hotline / phone number at 602.733.5000 between 8 am and 5 pm (Monday – Friday) to file a claim.
• Once the claim is filed, the company will process your request and send a qualified technician to your home. 
• During the service visit, you must pay a service call fee of $75.

Note: Homeowners may have to pay extra for non-emergency service requests placed on weekends and holidays.

Conclusion

We advise readers to read the fine print thoroughly if you purchase a plan from Platinum Home Warranty. As a customer, you must be aware of the terms and conditions to avoid claim denials in the future.

Looking for the finest home warranty? Get your free quote!

Quick Details About The Company