Regency Total Home Warranty Review 2024

Plans & Coverage of Regency Total Home Warranty

Regency Total Warranty provides three customizable home protection plans:

• Appliance Plan: Covers major home appliances such as washers, dryers, refrigerators, and ovens.
• Systems Plan: Protects essential home systems like plumbing, electrical, air conditioning, and heating.
• Combo Plan: Offers a comprehensive package combining both systems and appliance coverage.

Each plan comes with flexible add-ons for more specialized protection. Let us take a look the all the plans offered by the company and the complete list of the coverage.

Covered Items	EssentialGuard	TotalGuard
Air Conditioning System		✓
Heating System		✓
Electrical System	✓	✓
Plumbing System	✓	✓
Water Heater	✓	✓
Whirlpool Bathtub	✓	✓
Refrigerator		✓
Oven / Range / Stove	✓	✓
Cooktop	✓	✓
Dishwasher	✓	✓
Built-In Microwave	✓	✓
Garbage Disposal	✓	✓
Clothes Washer		✓
Clothes Dryer		✓
Ductwork	✓	✓
Garage Door Opener	✓	✓
Ceiling and Exhaust Fans	✓	✓

Optional Coverage 

Regency Total Warranty provides a range of add-on options to allow you to tailor your plan to fit your specific needs:

Coverage limitations & Exclusions

The following section outlines the coverage limitations and exclusions for Regency Total Warranty. This information helps potential customers understand the boundaries of their home warranty protection.

• Coverage limit is up to $5,000 per year for each covered system or optional system.
• Up to $2,000 per year for each covered appliance or optional appliance.
• Applies to both Fixed-Term and Monthly Plans, with limits calculated per item within each 12-month period.
• The limit applies in aggregate when multiple items are listed under the same section.
• Covers access, diagnosis, repair, or replacement for covered items.
• Homeowners are responsible for annual maintenance by a licensed technician to maintain coverage.
• Regency Total Warranty may request up to 3 years of maintenance records or pictures for claims.
• Without proper maintenance documentation, the maximum payout on any system or appliance is $175.
• Specific maintenance examples include cleaning/replacing HVAC filters and flushing water heaters regularly.

Non-Covered Parts For Regency Total Warranty

• Refrigerator: Sealed system, shelves, door seals, cosmetic issues.
• Oven/Range: Range hood, racks, door glass.
• Dishwasher: Racks, rollers, cosmetic damage.
• Microwave: Portable, countertop, or combo units.
• Air Conditioning: Freon leaks, window/wall units, condensation leaks.
• Heating System: Solar heat, humidifiers, heat exchangers.
• Plumbing: Slab leaks, water softeners.
• Garage Door Opener: Garage doors, springs, tracks.

Regency Home Warranty Cost

Regency Total Warranty offers affordable home warranty plans, designed to protect your home systems and appliances from unexpected repairs. Customers can choose between monthly or annual payment options for their coverage. Below are the details for their EssentialGuard and TotalGuard plans.

Regency Total Warranty offers two main plans with flexible pricing:

Both plans provide coverage for essential home systems and appliances. Customers can choose between monthly or annual payments based on their preference.

*Please note that pricing may vary by state. The cost mentioned above is specific to Texas. We recommend reviewing the details of your home warranty policy to understand the exact pricing for your location.

Review of Plans, Coverage & Customer Service of Regency Total Home Warranty

We analyzed over 1,200 customer reviews and industry comparisons to evaluate Regency Total Home Warranty’s plans, coverage, and customer service.

Review of Plans & Coverage

• Affordable pricing: EssentialGuard starts at $39.99/month and TotalGuard at $45.83/month, making it competitively priced in the market.
• Limited Customization: While the plans are comprehensive, they offer fewer add-ons compared to companies like American Home Shield.
• Coverage Exclusions: Items like door seals, cosmetic damages, and HVAC components are not covered, reducing value for some users.
• Annual Plans: Annual rates ($429.99 and $499.99) are cost-effective for homeowners who prefer long-term coverage.

Review of Customer Services

• Positive Feedback: Many customers appreciate the affordability and ease of submitting claims.
• Negative Feedback: Some users report delays in service and issues with claim approvals.
• Mixed Experiences: There are varying reports on the promptness of contractors, with some regions experiencing delays.
• Claim Denials: A common complaint involves certain claims being denied due to maintenance issues or small print exclusions.

Regency Total Home Warranty Claim Filing Procedure

• Get Coverage: Choose the plan that best fits your needs for home systems and appliances.
• Submit Your Claim: You can submit a claim anytime, 24/7, either by phone or through the Login Portal. Contact: 800.409.1889.
• Certified Technician: A certified technician will be dispatched within 48 hours to address your issue.
• Multiple Claims: You can file multiple claims during your coverage period, ensuring flexibility in resolving various household issues.